Frequently Asked Questions
Everything you need to know about bringing Salton quality into your home.
What is the standard shipping timeframe for furniture and large appliances?
Most orders are processed within 1-2 business days. Large home items typically arrive within 5-10 business days depending on your location and the selected delivery service.
Do Salton products come with a manufacturer warranty?
Yes, all Salton home products include a standard 12-month warranty covering manufacturing defects. Extended protection plans are also available at checkout for peace of mind.
What is your return policy for home decor and kitchenware?
We offer a 30-day return policy for unused items in their original packaging. Please note that for hygiene reasons, certain items like bedding cannot be returned once opened.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
Do you offer assembly services for complex furniture items?
We provide detailed assembly guides with every product. For select regions, we offer professional white-glove assembly services which can be added to your order during the shipping selection process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Afterpay for larger home investments.